Shipping + Returns

  • Shipping will be made within 72hours of purchase for items 'in stock'. This excludes all weekends and public holidays.
  • If your item is 'made to order' we try our very best to get that made and shipped out to you within 3 weeks. We will contact you if it is going to take longer.     And please contact us and let us know if you need a particular item by a certain date and we will do our best to fill this.
  • All Marama Jewellery are handmade items. As a result each piece will vary from the last, with varying textures, marks and stone colours.
  • If you would like to return an item - you are entitled to an exchange or store credit, you must return the purchased item within 14 days. We can only give refunds on faulty items - sorry! 
  • Please note that the product must be returned unused, NO SCRATCHES, dents or other nasty things. It must be in the original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid.
  • How do I swap / return my Marama Jewel?

             Simply email us at and explain to us what you are returning and why and we will get back to you.

  • Sorry no refunds or exchanges on sale items, 
    (but if it is a faulty item we will do our best to fix the fault) 
    Please email us if you have questions before you buy